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Privacy policy

The Mynigma website

This Privacy Policy governs the manner in which Mynigma UG (haftungsbeschränkt) ("Mynigma") collects, uses, maintains and discloses information collected from users (each, a "User") of the website ("Site"). The separate privacy policy for the Mynigma apps can be reviewed here.

How we collect information


We do not use cookies.


When you subscribe to the newsletter we use a double opt-in process to verify your consent for receiving our newsletter. We store the appropriate data so long as it is needed to deliver the service you requested. When it ceases to be relevant or you opt-out again, we will delete the information.
We use the email service provider SendGrid for sending out our newsletters. You can find their privacy policy at


We use the open source tool Piwik to get an overview of traffic on the Mynigma website, and this tool may collect certain types of personal identifiers. For more information please refer to Piwik's privacy policy (the use of cookies is disabled). Neither Piwik nor we send this information to Third Parties.

Support via Zendesk

Mynigma offers its user support via a specialized support software, Zendesk. Please find more information about Zendesk and their data policy at

Mac and iOS App Store

When downloading the Mynigma apps via the Mac and iOS App Store Apple collects data themselves. We can only see the number of download in total. Please refer to Apple's privacy policy for furhter information.

Customer management

We use a CRM software from HubSpot for managing inquiries concerning the commercial use of Mynigma. Please refer to for furhter information on HubSpot's privcay policy.

How we protect your information

We adopt a high standard of data collection, storage and processing practices as well as security measures to protect against unauthorised access, alteration, disclosure or destruction of personal information and data stored on our servers.

Data exchanged between the Site and its Users is secured via SSL (TLS) encryption by default. You can check our SSL settings with SSLLabs's test.

Right to information

Upon request, we will inform the user about all information that can be linked to him.

Sharing your personal information

We do not sell, trade, rent or share Users' personal identification information to others.

Third party websites

We are not responsible for the practices employed by websites linked to or from our Site. These sites and services may have their own privacy policies and customer service policies. The use of any other website, including websites linked to or from our Site, is subject to that website's own terms and policies.

Your acceptance of these terms

By using this Site, you indicate your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Changes to this privacy policy

Mynigma has the discretion to update this privacy policy at any time. When we do, we will typically publish an announcement on the Website, as well as our mailing list and our Facebook, Twitter and Google Plus pages. Since we do not collect any data about our Users, we will not usually be able to contact them directly to inform them about such changes. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us.

This document was last updated on 19.04.2016

© 2012-2016 Mynigma UG (haftungsbeschränkt) | We do not use cookies.

© 2012-2016 Mynigma UG (haftungsbeschränkt)
We do not use cookies.